Facultad de Ciencias Económicas, Administrativas y Negocios
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Trust: Tacit Strategy in Organizational Management

2021 , Suárez-Morales L. , Narvaez G. , Suárez S. , León R.

The objective of this article is to reflect from the theories of Management and Social Psychology on the concept of trust in organizational management, those tacit elements that frame performance. Coleman’s Rational Action Theory, Simon’s Organizational Management Theory and Mintzberg’s Organizational Structure Theory. The methodology was based on the qualitative approach, the type of research was exploratory, using the technique of documentary analysis of bibliographic review in the database of Scopus and classic authors related to the topic. 232 small businesses were tested. By way of conclusion, organizational trust consolidates the management and strategy of the institutional fabric, as a tacit substantial part from the schools of thought of functional administration. Equilibrium theory, the theory of cognitive limits, which proposes confidence as an organization’s performance strategy. © 2021, Associacao Iberica de Sistemas e Tecnologias de Informacao. All rights reserved.

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Twitter Mining for Multiclass Classification Events of Traffic and Pollution

2020 , Chamorro V. , Rivera R. , Varela Aldas, José , Castillo Salazar, David Ricardo , Borja Galeas, Carlos , Guevara Maldonado, César Byron , Arias Flores, Hugo Patricio , Fierro-Saltos W. , Hidalgo-Guijarro J. , Yandún-Velasteguí M.

During the last decade social media have generated tons of data, that is the primal information resource for multiple applications. Analyzing this information let us to discover almost immediately unusual situations, such as traffic jumps, traffic accidents, state of the roads, etc. This research proposes an approach for classifying pollution and traffic tweets automatically. Taking advantage of the information in tweets, it evaluates several machine learning supervised algorithms for text classification, where it determines that the support vector machine (SVM) algorithm achieves the highest accuracy value of 85,8% classifying events of traffic and not traffic. Furthermore, to determine the events that correspond to traffic or pollution we perform a multiclass classification. Where we obtain an accuracy of 78.9%. © Springer Nature Switzerland AG 2020.

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Effect of enterprise risk management on firms’ outcomes with the moderating effect of knowledge management

2023 , Saeidi, Parvaneh , Saeidi S.P. , Galarraga Carvajal, Mercedes , Villacrés Endara H. , Armijos L.

Purpose: This study aims to test the effects of enterprise risk management (ERM) on firms’ outcomes and the moderating role of knowledge management (KM) on ERM–firms’ outcomes relationship. Design/methodology/approach: Data were collected via a questionnaire survey among public listed companies on the principal stock exchange market in Malaysia. A total of 124 questionnaires were received by mail questionnaire. The results were examined through structural equation modelling and partial least squares. Findings: The outcomes specified that ERM has a positive and noteworthy influence on firms’ outcomes, and KM has a moderating influence on the correlation among ERM and firms’ outcomes. Research limitations/implications: The qualities, procedures and laws of the Malaysian corporations chosen as the sample firms, as well as their regulations, may not be representative of all other countries. Moreover, this study considered only one variable as a moderator, while there are many variables that different studies can consider as moderator or mediators. Practical implications: The results of this research imply that employees’ awareness and knowledge of events, opportunities and risk, along with their engagement in the institute’s strategy, are critical for risk management and controlling. For the managers, the results of this research can be helpful to their businesses by identifying the effective KM capability that may enhance their positive outcomes. Managers and organizations can use KM as an instrument to increase ERM effect on firms’ outcomes. Social implications: KM and ERM are both significant intangible resources that are hard to imitate and are uniquely specified programs, which are important contributors to firm success in the long run. Moreover, the contingency theory of ERM was proved through the results of this study as it was identified in the public companies, that implementation of ERM as a strategic management practice, by organizations along with an effective KM may enhance the achievement of objectives and outcomes. Originality/value: This study helps to measure ERM comprehensively and how intangible assets such as KM can affect the comprehensive risk management process and its effectiveness. © 2023, Emerald Publishing Limited.

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Editorial Design Based on User Experience Design

2020 , Borja Galeas, Carlos , Guevara Maldonado, César Byron , Castillo Salazar, David Ricardo , Arias Flores, Hugo Patricio , Fierro-Saltos, W. , Rivera, R. , Yandún-Velasteguí, M. , Varela Aldas, José , Hidalgo-Guijarro J.

This research deals with editorial design based on user experience design. The traditional editorial design has had to adapt to the new digital media composition, where multimedia audiovisual elements unthinkable a few years ago need to be integrated. The participation of the reader, as an external observer who only receives information through texts and images, now has new scenarios in which he can actively participate and decide what will come to his hands. In this study, a work methodology based on UxD User Experience Design is presented, in which will generate the editorial design of an educational book on environmental issues, which includes augmented reality for children from 6 to 8 years of age. The aim of this study is to know if an editorial product with augmented reality and developed from the user experience design can improve meaningful learning in a playful and active way. For its development, a composition model based on the Fibonacci sequence and the golden ratio will be used. Additionally, its graphic composition will be guided by the Massimo Vignelli canon and will be complemented by the reticular model of Beth Tondreau. The augmented reality markers position will also be based on the composition model previously mentioned, which will allow keeping the attention of the reader in the printed document and in the augmented reality animations. The user experience design will be applied with teachers, parents and students from 4 schools in Quito and Ambato. Once the production is completed, the impact on teaching-learning process will be evaluated with a control and a test group, and the methodology with which they will work in the classroom with the educational material developed will be defined. At the end of the study, copies of the book will be delivered to the participating schools of this research for its implementation. © Springer Nature Switzerland AG 2020.

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Bibliometric study for CO2 measurement using IoT: Looking for the Latin American contributions

2022 , Páez-Carabajo J.-D. , Huerta M.-K. , Rivas-Lalaleo D. , Vayas Ortega, Germania , Clotet-Martinez R. , Castillo-Velazquez J.-I.

In recent years, the number of deaths due to environmental pollution has increased. The main air pollutants are carbon monoxide, carbon dioxide, and sulfur dioxide. These are produced by the consumption of fossil fuels in vehicles, industrial activity, and agricultural practices, among others. Various technologies have been used to detect carbon dioxide (CO2), including the Internet of Things (IoT). However, no studies have been carried out to visualize the impact of IoT on CO2 monitoring and which countries are focused on minimizing emissions. This work shows a bibliometric study for CO2 environmental sensing using IoT. SCOPUS was the selected database, and PRISMA was the methodology used. The first search returned 13.207 documents written between 2013 and 2022, after filtering selected keywords, selecting only English articles, and abstract review we selected finally 79 documents for the measurement of CO2 using IoT. The results of analyzing them, show that the Asian countries produces more than the western countries, where India and Indonesia are leading. Also is interesting to note that the USA and Latin America produced the same quantity of documents, where the four countries contributing to Latin America are Brazil, Mexico, Peru, and Ecuador. The main area of knowledge covered by the documents was Engineering with 25 percent followed by computer sciences, and 40 percent of documents were published by IEEE. Finally, the Latin American contributions to this field are outlined, verifying in detail the architectures for the proposed solutions with emphasis in sensors. © 2022 IEEE.

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Technology-Based Companies: The Case of South American Countries

2022 , Morales Molina, Tania , Núñez-Torres G. , Hernández-Espín V.

In recent decades, technology-based companies have achieved significant global recognition, given their importance and substantial contribution to the economic and sustainable development of organizations and society at large, through job and wealth creation. The research objective focuses on determining the relationship between technology-based companies and R&D and innovation spending. To meet the objective, the methodology applied was based on the application of Pearson’s correlation coefficient statistical technique, since it allows to obtain an association coefficient between variables that do not behave normally. The results indicate that R&D spending and innovation are representative factors for the operation of technology-based companies. © 2022, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

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Entrepreneurship: The Case of Ecuador

2021 , Morales Molina, Tania , Llamuca Pérez S. , Morales-Urrutia X. , Victor V.E.

In recent decades, entrepreneurship has experienced a significant increase worldwide, being considered as an important tool to improve the economic growth of a country. This article aims to present an overview of the current situation of entrepreneurship at both national and local levels. The methodology used was descriptive, also a literature review was conducted, the data analyzed came from the National Institute of Statistics and Censuses of the directory of companies for the period 2013–2016, the number of enterprises at the level of Ecuador and specific by province was analyzed. After the analysis, it was concluded that there is a significant increase in micro-enterprises throughout the country, especially in the provinces of Pichincha and Guayas. © 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.

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Identification of Emerging Areas of Corporate Social Responsibility in SMEs: A Bibliometric Perspective

2023 , Silva Ordóñez, Catalina , Mera J.S.

There is growing attention on Corporate Social Responsibility (CSR) in small and medium-sized enterprises (SMEs) due to their relevance in the economic system of several countries. However, there is a lack of knowledge about the emerging areas of CSR in this type of companies, therefore, this study aims to identify and analyze the emerging areas of CSR in SMEs, through a bibliometric perspective. A total of 362 documents were collected from the Scopus database and processed through the Vosviewer software, obtaining co-occurrence results through keywords, which revealed six emerging areas. This study highlights emerging areas that provide opportunities to strengthen CSR practices and promote sustainable development, as well as directions for future research in this field. © 2023 IEEE.

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Consumer value creation through WhatsApp use: A qualitative multimethod approach in a Latin American scenario

2019 , Cruz Cárdenas, Jorge , Guadalupe, J , Zabelina E. , Palacio Fierro, Andrés , Velín-Fárez M. , Staniewski M.W.

Purpose: The purpose of this paper is to understand in-depth how consumers create value in their lives using WhatsApp, the leading mobile instant messaging (MIM) application. Design/methodology/approach: The study adopts the perspective of customer-dominant logic (CDL) and uses a qualitative multimethod design involving 3 focus groups and 25 subsequent in-depth interviews. The research setting was Ecuador, a Latin American country. Findings: Analysis and interpretation of the participants’ stories made it possible to identify and understand the creation of four types of value: maintaining and strengthening relationships; improving role performance; emotional support; and entertainment and fun. In addition, the present study proposes a conceptual model of consumer value creation as it applies to MIM. Practical implications: Understanding the way consumers create value in their lives using MIM is important not only for organizations that offer MIM applications, but also for those companies that develop other applications for mobile phones or for those who wish to use MIM as an electronic word-of-mouth vehicle. Originality/value: The current study is one of the first to address the topic of consumer behavior in the use of technologies from the perspective of CDL; this perspective enables an integrated qualitative vision of value creation in which the consumer is the protagonist. © 2019, Emerald Publishing Limited.

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Bibliometric Analysis of Existing Knowledge on Digital Transformation in Higher Education

2022 , Cruz Cárdenas, Jorge , Ramos Galarza, Carlos , Guadalupe-Lanas J. , Palacio-Fierro A. , Galarraga Carvajal, Mercedes

Higher Education Institutions (HEIs) have been feeling great pressure to advance in digital transformation. This pressure has been intensified with the outbreak of the COVID-19 pandemic at the end of 2019. Because the digital transformation of HEIs has been attracting a growing number of publications, the present study sought to carry out a bibliometric analysis of such titles. For this purpose, 643 relevant documents were identified from the Scopus database in January 2022. The descriptive results show an accelerated growth of the relevant literature, with conference papers being the main form of publication, followed by articles, conference reviews, and book chapters. The areas with which the majority of documents were associated were computer science, followed by social science, engineering, and business and management. An analysis of the co-occurrence of terms based on the titles and abstracts enabled the identification of three thematic areas of interest: 1) digital transformation in teaching, particularly under the pressure exerted by COVID-19; 2) environmental influences on the digital transformation of HEIs; and 3) enabling technologies for digital transformation. A longitudinal analysis also based on titles and abstracts allows us to see how the primary focus shifted from the economic issue (in 2019) to the COVID issue (in 2021). This study concludes by discussing the theoretical and practical implications of the findings, demonstrating as a particularly interesting area for future research the study of the digital transformation of HEIs in a future post-COVID scenario. © 2022, The Author(s).

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