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    Item type:Publication,
    Effect of enterprise risk management on firms’ outcomes with the moderating effect of knowledge management
    (2023) ;
    Saeidi S.P.
    ;
    ;
    Villacrés Endara H.
    ;
    Armijos L.
    Purpose: This study aims to test the effects of enterprise risk management (ERM) on firms’ outcomes and the moderating role of knowledge management (KM) on ERM–firms’ outcomes relationship. Design/methodology/approach: Data were collected via a questionnaire survey among public listed companies on the principal stock exchange market in Malaysia. A total of 124 questionnaires were received by mail questionnaire. The results were examined through structural equation modelling and partial least squares. Findings: The outcomes specified that ERM has a positive and noteworthy influence on firms’ outcomes, and KM has a moderating influence on the correlation among ERM and firms’ outcomes. Research limitations/implications: The qualities, procedures and laws of the Malaysian corporations chosen as the sample firms, as well as their regulations, may not be representative of all other countries. Moreover, this study considered only one variable as a moderator, while there are many variables that different studies can consider as moderator or mediators. Practical implications: The results of this research imply that employees’ awareness and knowledge of events, opportunities and risk, along with their engagement in the institute’s strategy, are critical for risk management and controlling. For the managers, the results of this research can be helpful to their businesses by identifying the effective KM capability that may enhance their positive outcomes. Managers and organizations can use KM as an instrument to increase ERM effect on firms’ outcomes. Social implications: KM and ERM are both significant intangible resources that are hard to imitate and are uniquely specified programs, which are important contributors to firm success in the long run. Moreover, the contingency theory of ERM was proved through the results of this study as it was identified in the public companies, that implementation of ERM as a strategic management practice, by organizations along with an effective KM may enhance the achievement of objectives and outcomes. Originality/value: This study helps to measure ERM comprehensively and how intangible assets such as KM can affect the comprehensive risk management process and its effectiveness. © 2023, Emerald Publishing Limited.
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    Item type:Publication,
    Evaluate sustainable human resource management in the manufacturing companies using an extended Pythagorean fuzzy SWARA-TOPSIS method
    (2022) ;
    Mardani, A.
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    Mishra, A.R.
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    Cajas Cajas, V.E.
    ;
    Today, organizations realized the importance of sustainability in concern with their business activities. They found out that they should focus on other aspects such as environmental and social and economic sustainability. Lately, Sustainable Human Resource Management (SHRM) is introduced as an instrument to indicate that HRM can affect the sustainable development and resource preservation of organizations. Despite that, SHRM and its related subjects are still in an emerging phase. The present study aims to propose a comprehensive approach to examine the main important factors of SHRM. To do so, a survey approach with the literature review interviewsview with experts is carried out to classify, rank, and evaluate the key SHRM factors in the manufacturing companies in Ecuador. In order to assess and prioritize the factors and the alternatives, this paper introduces a new approach using an integrated Stepwise Weight Assessment Ratio Analysis (SWARA)- Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) method on the Pythagorean fuzzy sets (PFSs) setting called the PF-SWARA-TOPSIS method. To do this, we extend the SWARA method to identify and rank the SHRM factors by using PFSs. Afterward, to assess and prioritize the alternatives, this study utilizes the TOPSIS approach under PFSs. Next, to show the efficacy and applicability of the developed framework, a real case study of the SHRM problem is discussed on PFSs. Furthermore, this study performs a sensitivity investigation over diverse sets of criteria weights to illustrate the advantages of the proposed methodology. The investigation results demonstrate that the green work-life balance was ranked as the first factor by following corporate social responsibility, green employee relations, and business process redesign factors. Finally, the results of this study found that the developed approach has high efficacy and capability to handle the SHRM problem in manufacturing companies. © 2022
    Scopus© Citations 50  25
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    Item type:Publication,
    The influence of corporate social responsibility on firm reputation with the moderating effect of personal employees' ethical value
    (2022)
    Saeidi S.P.
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    ;
    Alvarez Zamora N.F.
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    Endara H.V.
    This study attempts to investigate the conditional effects of the ethical values of employees and corporate social responsibility (CSR), as two possible influencing variables on a firm's reputation. Moreover, this research determines the moderating effect of ethical values of employees on the relationship of CSR with firm reputation. AMOS is used as a visual program in structural equation modelling in order to analyse and test the hypotheses suggested in this paper. Data were collected from 301 SMEs in industrial and service sectors, in Malaysia, using survey method through structured questionnaires with five-point Likert scales. According to the results, hypothesis of moderating effect of personal employees' ethical values (PEEV) on CSR and firm reputation in the industrial sector was rejected; whereas a conditional moderating effect of ethical values of employees on CSR and firm reputation was reported in the service sector. This shows that when companies rely more on human resources, a higher level of ethical values among employees leads to a higher level of reputation for the firm in society, even if CSR is at a low level at those companies. Copyright © 2022 Inderscience Enterprises Ltd.
      23
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    Item type:Publication,
    Evaluation of circular supply chains barriers in the era of Industry 4.0 transition using an extended decision-making approach
    (2022)
    Shang, C.
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    ;
    Goh, C.F.
    Purpose: The poor leadership style is a key obstacle to the effective implementation of Industry 4.0 technologies. To successfully apply the Industry 4.0 technologies, which can enhance the sustainability of firms, senior management needs to be inspiring and transformational. On the other hand, numerous factors can hinder the Industry 4.0 transition and “Circular Supply Chain (CSC)” transformation. Therefore, the main purpose of this study is to evaluate the related barriers of CSCs in the era of Industry 4.0 transition. Design/methodology/approach: The current study developed an innovative decision-making approach with the help of the “Combined Compromise Solution (CoCoSo)” method and “Criteria Importance Through Intercriteria Correlation (CRITIC)” method on the “q-Rung Orthopair Fuzzy Sets (q-ROFSs).” CRITIC in this combined method was used to predict the importance or weighting degrees of the CSCs barriers in the age of Industry 4.0 transition. Findings: The results of this study found that the absence of knowledge about the Industry 4.0 technologies and circular approaches was the first barrier followed by the problems associated with data security in relationship management in circular flows, the deficiency of knowledge regarding the data management among stakeholders and the lack of awareness about the potential benefits of autonomous systems in labor-oriented “End-of-Life (EOL)” activities for CSCs in the era of Industry 4.0 transition. Research limitations/implications: A limitation may be that despite the generalizability of the proposed framework, the results may differ when it is implemented in different sectors. By emphasizing the obstacles to sustainable operations of supply chains (SCs) in the context of circular economy (CE) and Industry 4.0, researchers working in the same domain may be encouraged to find ways to remove such obstacles in different settings. As suggested in this study, the priority of various barriers helps researchers suggest effective strategies for the sustainable development of companies within the current dynamic business atmosphere. Practical implications: The findings of this paper can aid industry practitioners in fixing their attention on the digitization or automation of their systems in the context of sustainability or resource circularity. Note that within the current context of CE, one of the crucial issues is how to conserve the existing resources; the answer to this question can save the environment. Originality/value: The current paper proposed a new multi-criteria decision-making method using q-ROFSs to analyze, rank and evaluate the CSC barriers in the age of Industry 4.0 transition. To this end, a new decision-making approach with the help of CRITIC and CoCoSo methods on q-ROFSs called q-ROF-CRITIC-CoCoSo was introduced to evaluate the CSCs barriers in the era of Industry 4.0 transition. © 2021, Emerald Publishing Limited.
      21
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    Item type:Publication,
    How does organizational leadership contribute to the firm performance through social responsibility strategies?
    (2021) ;
    Robles L.A.A.
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    Saeidi S.P.
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    Zamora M.I.V.
    Despite the wide-ranging studies on Corporate Social Responsibility (CSR), firm performance, and Organizational Leadership (OL), there have been only a few studies examining the inter-relationship between them. Accordingly, this investigation has tried to investigate how OL contributes to the firm's performance through the CSR strategies. It has an internal orientation to CSR motivations compared to the existing studies that mostly considered the external factors in implementing of CSR in firms; also, it has a comprehensive view toward the firm's performance by considering both financial and non-financial aspects of performance. It could be said that this study has tried to answer the question of whether or not CSR can be as a mediator between the OL and firm performance. Data collection was performed from 285 manufacturing and consumer products firms located in Malaysia during the four-month period of June–September of 2020. AMOS Structural Equation Modeling (AMOS-SEM) method was applied to analyze the model. Following the Baron and Kenny approach in testing the hypotheses, it was found that the relationships of OL and financial performance, as well as OL and non-financial performance were partially mediated by CSR. In addition, the non-financial performance was found as a full mediator between the OL and financial performance. Further, the results revealed two full mediated relationships in this way that non-financial performance was a full mediator variable between CSR and financial performance, as well as CSR and non-financial performance which were found as two multiple full mediators between OL and financial performance. The results help Malaysian managers to understand their current status, capabilities, strong points and weaknesses in leadership regarding to CSR. Moreover, due to the positive effects of CSR on both firm's financial and non-financial performance, CSR is recommended to be integrated in leadership style and the organizational strategies in order to having better performance. © 2021
    Scopus© Citations 20  15
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    Item type:Publication,
    Consumer Behavior in Electronic Word of Mouth: A Bibliometric Approach
    Electronic word of mouth (eWOM) is a consumer behavior that involves the dissemination of communications about brands, products, and companies with clear positive or negative valence. eWOM is attracting great attention from academics and practitioners, which is reflected in the growing number of publications on the subject. Thus, the present study aims to contribute to the organization and description of this knowledge through the use of bibliometric techniques. This study analyzes a documentary corpus of 2,331 eWOM documents existing in the Scopus database. The descriptive analysis of this body of documents confirms a rapid growth in the pace of publication. The data further highlight eWOM as a multidisciplinary academic field with a center of gravity in business, management, and accounting. However, the analysis shows a great predominance of institutions and researchers from developed and emerging countries. The analysis of the co-occurrence of terms leads to the identification of three thematic clusters: (1) search and use of eWOM by the consumer, (2) the consumer’s experience and satisfaction in the consumption of services, and (3) the consumer behavior in the generation of eWOM. The analysis of the overlay visualization of terms allows us to verify an evolution in research interest from the orientation to lay the theoretical foundations of eWOM to the current interest in delving into search behavior and the use of eWOM in decision making. Finally, the present study formulates the theoretical and practical implications of these findings.
      26
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    Item type:Publication,
    Low-carbon tourism strategy evaluation and selection using interval-valued intuitionistic fuzzy additive ratio assessment approach based on similarity measures
    (2022)
    Mishra, A.R.
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    Chandel, A.
    ;
    Recently, the assessment and selection of most suitable low-carbon tourism strategy has gained an extensive consideration from sustainable perspectives. Owing to participation of multiple qualitative and quantitative attributes, the low-carbon tourism strategy (LCTS) selection process can be considered as multi-criteria decision-making (MCDM) problem. As uncertainty is usually occurred in LCTSs evaluation, the theory of interval-valued intuitionistic fuzzy sets (IVIFSs) has been established as more flexible and efficient tool to model the uncertain decision-making problems. The idea of the present study is to develop an extended method using additive ratio assessment (ARAS) framework and similarity measures in a way to find an effective solution to the decision-making problems using IVIFSs. The bases of the proposed method are the IVIFSs operators, some modifications in the traditional ARAS framework and a calculation procedure of the weights of the criteria. To calculate criterion weight, new similarity measures for IVIFSs are developed aiming at the achievement of more realistic weights. Also, a comparison is demonstrated to the currently used similarity measures in order to show the efficiency of the developed approach. To confirm that the developed IVIF-ARAS approach can be successfully employed to practical decision-making problems, a case study of LCTS selection problem is considered. The final results from the developed approach and the extant models are compared for the validation of the proposed approach in this study. © 2021, The Author(s), under exclusive licence to Springer Nature B.V.
    Scopus© Citations 31  19
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    Item type:Publication,
    Influence of Corporate Social Responsibility on Industry’s Green Product and Process Innovation: Sustainable Development as a Mediator
    (2024) ;
    Saeidi S.P.
    ;
    Saeidi S.P.
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    Saaeidi S.A.
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    Carvajal M.G.
    While there are wide-ranging studies on corporate social responsibility (CSR), innovation, and sustainable development (SD), few studies have tried to make a connection between those three organizational factors in the industry section. Therefore, this study tried to investigate how does CSR with its four main components contribute to industry’s green product and process innovation through sustainable development. This study has a comprehensive view to compare the SD to the existing studies by considering all three aspects of SD, namely, economic, social and environmentally sustainable development. In fact, it is going to be answered that: whether economic, social and environmentally sustainable developments play as mediators in between CSR and green innovation (product and process) in industry? Data were collected during June-October 2020 from 217 manufacturing industries from Iran where CSR has not been appropriately dealt within theoretical as well as practical terms. AMOS structural equation modeling (AMOS-SEM) method was applied to analyze data. Following the Baron and Kenny approach in testing hypotheses, it was found that CSR-process innovation is a fully mediated relationship by environmentally sustainable development, and partially mediated by economic and social sustainable development. Whereas CSR-product innovation is fully mediated by social sustainable development and partially mediated by economic and environmentally sustainable development. In the second part of the data analysis, customers’ expectations, and financial issues respectively, were known as the highest and lowest motivational factors in Iranian manufacture industry, for implementing CSR. The results help Iranian managers to understand their current status, capabilities, strengths and weaknesses in sustainable development. It also recommends that since CSR dimensions had a positive effect on all sustainable development aspects, they should be integrated in the organizational strategies for having better sustainable development, and higher green product and process innovation in the industry. © 2024, The Author(s), under exclusive license to Springer Nature Switzerland AG.
      19
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    Item type:Publication,
    The Mediating Role of Total Quality Management between Corporate Social Responsibility and Corporate Environmental Performance
    (2024)
    Sayedeh Parastoo Saeidi
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    ;
    Sayyedeh Parisa Saeidi
    Manufacturers have been under increasing pressure from various groups to recognize and deal with the environmental effects of their operations, especially in the past twenty years. To manage this challenge, they have adopted two practices: corporate social responsibility (CSR) and total quality management (TQM). However, it is still not clear how these practices are supposed to affect environmental performance in developing countries, particularly the less developed ones. This study aimed to fill this gap by researching whether TQM could mediate between CSR and green management in Iranian manufacturing companies. The Baron and Kenny method was used to achieve the answer. The structural equation modeling method, using AMOS, was additionally used to explore the relationships between the concepts. Out of 849 questionnaires distributed, 328 usable responses were received. The findings supported all hypotheses: CSR is linked to a company’s environmental performance, CSR is connected to TQM, TQM is associated with the company’s environmental performance, and the relationship between CSR and environmental performance is partly mediated by TQM. Practically, the findings of this study provide organizations with actionable guidance to enhance their environmental sustainability practices, resulting in fostering long-term sustainability and gaining a competitive advantage.
      27
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    Fermatean fuzzy score function and distance measure based group decision making framework for household waste recycling plant location selection
    (2024)
    Arunodaya Raj Mishra
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    Pratibha Rani
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    ;
    Muhammet Deveci
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    Adel Fahad Alrasheedi
    The household waste (HW) disposal and recycling have become a significant challenge due to increasing quantities of generated household wastes and increased levels of urbanization. Selecting locations/sites for building new HW recycling plant comprises numerous sustainability dimensions, thus, this work aims to develop new decision-making model for evaluating and prioritizing the HW recycling plant locations. This paper is categorized into three phases. First, we propose new improved score function to compare the Fermatean fuzzy numbers. Moreover, an example is presented to validate the effectiveness of proposed score function over the extant ones. Second, we introduce new distance measure to estimate the discrimination degree between Fermatean fuzzy sets (FFSs) and further discuss its advantages over the prior developed Fermatean fuzzy distance measures. Third, we introduce an integrated methodology by combining the method with the removal effects of criteria (MEREC), the stepwise weight assessment ratio analysis (SWARA) and the measurement alternatives and the ranking according to compromise solution (MARCOS) approaches with Fermatean fuzzy (FF) information, and named as the “FF-MEREC-SWARA-MARCOS” framework. In this method, the FF-distance measure is used to find the weights of involved decision-making experts. Moreover, an integrated criteria weighting method is presented with the combination of MEREC and SWARA models under the context of FFSs, while the combined FF-MEREC-SWARA-MARCOS model is applied to evaluate and prioritize the locations for HW recycling plant development, which illustrates its feasibility of the developed framework. Comparative study and sensitivity assessment are conducted to validate the obtained outcomes. This work provides a hybrid decision analysis approach, which marks a significant impact to the HW recycling plant location selection process with uncertain information.
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