Centro de Investigación en Empresa, Sociedad y Tecnología
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El Centro de Investigación en Empresa, Sociedad y Tecnología -ESTec tiene como misión la investigación del comportamiento de organizaciones, empresas e individuos en relación con la selección y uso de tecnologías y el desarrollo de innovaciones. Adicionalmente, el ESTec se interesa por investigar el comportamiento humano y organizacional en el marco de los esfuerzos de sostenibilidad que llevan adelante nuestras sociedades. El ESTec mediante sus esfuerzos de investigación busca generar conocimiento útil para la sociedad y para sus integrantes a fin de que puedan aprovechar los avances de la tecnología y contribuir a un desarrollo sostenible.

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Evaluation of Online Learning Platforms in Latin America

2022 , Ramos Galarza, Carlos , Cóndor-Herrera, Omar , Cruz Cárdenas, Jorge

Introduction: The use of online learning platforms has made a huge contribution to the online learning process. A key tool in this world is videoconferencing, which allows the efficient advancement of knowledge of a specific subject during synchronized timing. Objective: With this proposed context, the objective of this investigation is to determine which online video-conference platform has more benefits to be applied in Latin America. Method: A study was carried out with a quantitative method, transversal temporality, and a correlational and comparative process. There was a sample of 272 participants between 12 and 55 years old. Results and conclusion: It was found that the platform with the most benefits according to the analysis of gender, age, and profession is ZOOM. These results allow us to analyze the usefulness of this platform and its benefits in the learning process in Latin America. © 2022 by the authors. Licensee ESJ, Italy.

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Hedonic and Utilitarian Motivations in Predicting the Buy Intention of Technological Products: A Study in Developing and Emerging Countries

2021 , Cruz Cárdenas, Jorge , Zabelina E. , Deyneka O. , Ramos Galarza, Carlos

An area of great interest for business is establishing the factors that determine consumer intentions to purchase new technological products. The present study seeks to contribute to this field of research by establishing how the consumer’s hedonic and utilitarian motivations help explain their purchase intentions. The present study consisted of a survey completed by 725 people in Ecuador (a developing country) and 376 in Russia (an emerging country). The data obtained were analyzed with a multiple regression, with the purchase intentions of five technological products being the variable to be predicted and the two motivations for the use of technologies as the predictor variables. Various demographic variables were introduced as control variables. The results obtained point to a secondary role for demographic variables. On the other hand, and in a consistent manner, hedonic and utilitarian motivations were significant predictors positively associated with purchase intentions in both countries. © 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.

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Smartphones and Higher Education: Mapping the Field

2023 , Cruz Cárdenas, Jorge , Zabelina E. , Deyneka O. , Palacio-Fierro A. , Guadalupe-Lanas J. , Ramos-Galarza C.

Smartphones are devices widely used by the global population and are the main means by which people connect to the Internet. Smartphones are also being increasingly used in higher education, which has resulted in the generation of a large amount of academic and scientific literature. To present an ordered picture of this significant body of knowledge, the present study seeks to carry out a bibliometric analysis of the academic and scientific literature on smartphones and higher education. For this purpose, the present study uses the Scopus database from which 2,453 articles were selected. A descriptive analysis of this body of documents allows us to observe a rapid growth rate in the number of documents published annually. Additionally, it is possible to establish that the most research on the topic has been carried out in developed and emerging countries. An analysis of the co-occurrence of terms makes it possible to define three research areas: 1) technology and the applications of smartphones in higher education, 2) administrative and pedagogical considerations in the use of smartphones in higher education, and 3) negative effects of smartphone use on students. An analysis of the evolution of research priorities shows a shift of interest from a focus on smartphone technology and its applications to a focus on the negative impacts of the use of these devices and their prevention. The present study ends by presenting the most relevant conclusions and the implications of the findings for future studies. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

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Evaluation of circular supply chains barriers in the era of Industry 4.0 transition using an extended decision-making approach

2022 , Shang, C. , Saeidi, Parvaneh , Goh, C.F.

Purpose: The poor leadership style is a key obstacle to the effective implementation of Industry 4.0 technologies. To successfully apply the Industry 4.0 technologies, which can enhance the sustainability of firms, senior management needs to be inspiring and transformational. On the other hand, numerous factors can hinder the Industry 4.0 transition and “Circular Supply Chain (CSC)” transformation. Therefore, the main purpose of this study is to evaluate the related barriers of CSCs in the era of Industry 4.0 transition. Design/methodology/approach: The current study developed an innovative decision-making approach with the help of the “Combined Compromise Solution (CoCoSo)” method and “Criteria Importance Through Intercriteria Correlation (CRITIC)” method on the “q-Rung Orthopair Fuzzy Sets (q-ROFSs).” CRITIC in this combined method was used to predict the importance or weighting degrees of the CSCs barriers in the age of Industry 4.0 transition. Findings: The results of this study found that the absence of knowledge about the Industry 4.0 technologies and circular approaches was the first barrier followed by the problems associated with data security in relationship management in circular flows, the deficiency of knowledge regarding the data management among stakeholders and the lack of awareness about the potential benefits of autonomous systems in labor-oriented “End-of-Life (EOL)” activities for CSCs in the era of Industry 4.0 transition. Research limitations/implications: A limitation may be that despite the generalizability of the proposed framework, the results may differ when it is implemented in different sectors. By emphasizing the obstacles to sustainable operations of supply chains (SCs) in the context of circular economy (CE) and Industry 4.0, researchers working in the same domain may be encouraged to find ways to remove such obstacles in different settings. As suggested in this study, the priority of various barriers helps researchers suggest effective strategies for the sustainable development of companies within the current dynamic business atmosphere. Practical implications: The findings of this paper can aid industry practitioners in fixing their attention on the digitization or automation of their systems in the context of sustainability or resource circularity. Note that within the current context of CE, one of the crucial issues is how to conserve the existing resources; the answer to this question can save the environment. Originality/value: The current paper proposed a new multi-criteria decision-making method using q-ROFSs to analyze, rank and evaluate the CSC barriers in the age of Industry 4.0 transition. To this end, a new decision-making approach with the help of CRITIC and CoCoSo methods on q-ROFSs called q-ROF-CRITIC-CoCoSo was introduced to evaluate the CSCs barriers in the era of Industry 4.0 transition. © 2021, Emerald Publishing Limited.

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Technical challenges of blockchain technology for sustainable manufacturing paradigm in Industry 4.0 era using a fuzzy decision support system

2023 , Su D. , Zhang L. , Peng H. , Saeidi, Parvaneh , Tirkolaee E.B.

Since 2008, many academics have increasingly paid attention to blockchain technology from different perspectives. In general, researchers desire to achieve global blockchain systems within a sustainable manufacturing domain; however, a number of technical challenges have come to exist in the recent decade, for instance, consensus algorithms and computing paradigms that can meet the privacy protection requirements of manufacturing systems. Therefore, an integrated decision-making framework called Pythagorean fuzzy-entropy-rank sum-Combined Compromise Solution (PF-entropy-RS-CoCoSo) is developed in this study, including two main phases. In the first phase, the PF-entropy-RS method is applied to obtain the subjective and objective weights of criteria to evaluate the technical challenges of transforming blockchain technology for a sustainable manufacturing paradigm in the Industry 4.0 era. The PF-CoCoSo model is then utilized in the second phase to assess the preferences of organizations over different technical challenges of the blockchain technology transformation for the sustainable manufacturing paradigm in the Industry 4.0 era. An empirical case study is taken to assess the main technical challenges of blockchain technology transformation for the sustainable manufacturing paradigm. Furthermore, a comparison analysis and a sensitivity investigation are made to demonstrate the superiority of the developed framework. © 2023 Elsevier Inc.

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Interactive Model of Executive Functions to Understand Error Correction

2022 , Ramos Galarza, Carlos , Cruz Cárdenas, Jorge , Ramos V.

This article reports an investigation aimed at analyzing an interactive model of executive functions, which seeks to explain the process followed by human beings to correct their mistakes. The method followed was an analysis based on structural equations, considering the maximum likelihood process around a model that considered six executive functions. We worked with a randomized sample of 771 subjects (mean age = 39.86, SD = 15.47; 50.5%, women, 50.50%). The findings suggest that error correction is a complex executive function as it is the product of the internal language capacity that regulates behavior and cognition, adequate regulation of the limbic system, adequate decision-making, and control of automatic impulses, determining how to act and verify the thoughts and behavior of the subject. The contribution of the proposed theoretical model lies in understanding the process by which human beings manage to correct errors. In addition, how this explanatory model could help neuropsychological intervention processes to work on this cognitive ability in individuals with difficulties in correcting errors. © 2022 by the authors. Licensee ESJ, Italy.

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Consumer value creation through WhatsApp use: A qualitative multimethod approach in a Latin American scenario

2019 , Cruz Cárdenas, Jorge , Guadalupe, J , Zabelina E. , Palacio Fierro, Andrés , Velín-Fárez M. , Staniewski M.W.

Purpose: The purpose of this paper is to understand in-depth how consumers create value in their lives using WhatsApp, the leading mobile instant messaging (MIM) application. Design/methodology/approach: The study adopts the perspective of customer-dominant logic (CDL) and uses a qualitative multimethod design involving 3 focus groups and 25 subsequent in-depth interviews. The research setting was Ecuador, a Latin American country. Findings: Analysis and interpretation of the participants’ stories made it possible to identify and understand the creation of four types of value: maintaining and strengthening relationships; improving role performance; emotional support; and entertainment and fun. In addition, the present study proposes a conceptual model of consumer value creation as it applies to MIM. Practical implications: Understanding the way consumers create value in their lives using MIM is important not only for organizations that offer MIM applications, but also for those companies that develop other applications for mobile phones or for those who wish to use MIM as an electronic word-of-mouth vehicle. Originality/value: The current study is one of the first to address the topic of consumer behavior in the use of technologies from the perspective of CDL; this perspective enables an integrated qualitative vision of value creation in which the consumer is the protagonist. © 2019, Emerald Publishing Limited.

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Digital Divide: A Bibliometric Approach to Existing Knowledge

2023 , Cruz Cárdenas, Jorge , Palacio Fierro, Andrés , Zabelina E. , Deyneka O. , Ramos Galarza, Carlos

The topic of digital divide - the gap between those who have and those who do not have access to digital technologies - is of growing interest for both public and private sectors. This interest is reflected in an increasing number of academic and scientific publications focused on the topic. This study presents an overview of the digital divide research using a bibliometric approach. Analyzing 9,523 documents from the Scopus database, this study found that 1) there has been an accelerated growth in the publication rate on digital divide since 2018; 2) digital divide is a multidisciplinary field, led by the United States and other developed countries and some emerging countries; 3) the dominant term used to refer to the field, as per our analysis of the relevant keywords, is "digital divide"; and 4) as per our analysis of the evolution of keywords' importance, while topics related to technologies were of interest several years ago, current interest revolves around the effects of the Covid-19 pandemic, the elderly, education, and healthcare access. © 2023 IEEE.

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Organizational Culture and Digital Transformation: A Bibliometric Approach

2022 , Cruz Cárdenas, Jorge , Parra-Domínguez J. , Zabelina E. , Deyneka O. , Ramos Galarza, Carlos

Organizational culture is a key to the success of business digital-transformation initiatives. The current study presents a bibliometric approach to the current knowledge of culture and digital transformation. For this purpose, 407 relevant documents were analyzed. The descriptive analysis indicated a panorama of great growth in the literature. An analysis of word co-occurrence in titles and abstracts was used to identify four areas of research interest: (1) training and learning among personnel, (2) cultural values that underpin the digital transformation, (3) environmental influences, and (4) technologies that enable digital transformation. Finally, little international collaboration between author networks was found. © 2022 IEEE.

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Assessment of the agriculture supply chain risks for investments of agricultural small and medium-sized enterprises (SMEs) using the decision support model

2023 , Zhai T. , Wang D. , Zhang Q. , Saeidi, Parvaneh , Raj Mishra A.

A key challenge in responding to the emerging challenges in agri-food supply chains is encouraging continued new investment. This is related to the recognition that agricultural production is often a lengthy process requiring ongoing investments that may not produce expected returns for a prolonged period, thereby being highly sensitive to market risks. Agricultural productions are generally susceptible to different serious risks such as crop diseases, weather conditions, and pest infections. Many practitioners in this domain, particularly small and medium-sized enterprises (SMEs), have shifted toward digitalization to address such problems. To help with this situation, the current paper develops an integrated decision-making framework, with the Pythagorean fuzzy sets (PFSs), the method for removal effects of criteria (MEREC), the rank-sum (RS) and the gained and Lost dominance score (GLDS) termed as PF-MEREC-RS-GLDS approach. In this approach, the PF-MEREC-RS method is applied to compute the subjective and objective weights of the main risks to assess the agriculture supply chain for investments of SMEs, and the PF-GLDS model is used to assess the preferences of enterprises over different the main risks to assess of the agriculture supply chain for investments of SMEs. An empirical case study is taken to evaluate the main risks to assess the agriculture supply chain for SME investments. Also, comparison and sensitivity investigation are made to show the superiority of the developed framework. © 2022 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.

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