Interfaces and Usability in Digital Flight Logs: Applied Design in the Aeronautical Context

In Ecuador, the management of flight logs is still predominantly conducted in physical format, representing a significant barrier to operational efficiency and aviation safety. This situation highlights an important gap in the availability of digital solutions specifically designed for the local context and validated with real users. This study seeks to address that gap by designing and validating a user interface focused on user experience (UX) principles, aimed at optimizing the flight logging process and improving information quality. The research adopts a qualitative approach with elements of applied research, structured into four phases: requirements gathering through semi-structured interviews, iterative prototyping using Figma, usability testing with the “think aloud” technique, and heuristic evaluation by UX experts. The sample was intentionally selected and included 12 Ecuadorian civilian pilots (6 in training and 6 professionals), all with experience in using physical logbooks and basic familiarity with digital devices. The results show substantial improvements in process efficiency: a 40% reduction in average data entry time, an average of only 1.2 errors per session, and an average System Usability Scale (SUS) score of 89 out of 100, classified as “excellent usability”. 91% of participants expressed high satisfaction with the developed interface, highlighting its intuitive navigation, visual clarity, and offline usability—an essential factor in contexts with limited connectivity. These findings confirm that applying user-centered design principles can produce highly effective and well-accepted digital solutions, even in technical and regulated sectors such as aviation. The study lays the groundwork for future institutional implementations, emphasizing the importance of integrating co-creation processes with end users and planning progressive training and adoption strategies to ensure successful and sustainable technological change. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2026.