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  4. The emotional cost of service: a comparison between health and education professionals
 
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The emotional cost of service: a comparison between health and education professionals

Journal
2025 IEEE Ninth Ecuador Technical Chapters Meeting (ETCM)
Date Issued
2025
Author(s)
Albuja Urvina, María Gabriela
Facultad de Ciencias Sociales y Humanas
Daphne S. Narváez-Almeida
Type
proceedings-article
DOI
10.1109/ETCM67548.2025.11304362
URL
https://cris.indoamerica.edu.ec/handle/123456789/9920
Abstract
There is an emotional toll on healthcare workers and also on educators, who experience stress and trauma in their daily work. The objective of this study is to compare the manifestation of Compassion Fatigue and Compassion Satisfaction in these two groups. To measure this emotional toll, the PROQoL IV test was administered. The results showed that while both groups experience greater Compassion Fatigue the longer they have been in their profession, it is educators who show a deeper burnout. It is suggested that future tools be developed to enable teachers to manage these situations effectively without compromising their quality of life. © 2025 IEEE.
Subjects
  • Compassion Fatigue

  • Compassion Satisfacti...

  • Educators

  • Healthcare Workers

  • Quality of life

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