Vayas Ortega, Germania
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Preferred name
Vayas Ortega, Germania
Main Affiliation
Ambato
Email
germaniavayas@uti.edu.ec
ORCID
Scopus Author ID
57194585958

Research Output
Now showing 1 - 4 of 4
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Publication

Burnout Levels in Telecommunications Service Companies

2025 , Vaneza Emérita Bayas Iza , Vayas Ortega, Germania , Ximena Morales-Urrutia

Organizations must implement various strategic measures to safeguard employee well-being, such as ensuring equitable workloads, providing adequate support and resources, fostering empathy, enabling effective communication, maintaining work-life balance, promoting professional development, cultivating a healthy organizational culture, and managing occupational stress. These measures are pivotal in mitigating burnout, a phenomenon increasingly recognized as a critical occupational health issue. Burnout, characterized by emotional exhaustion, depersonalization, and reduced personal accomplishment, poses significant risks to both individual employees and organizational performance. This study investigates burnout levels in telecommunications service companies, using the Maslach Burnout Inventory to assess 105 employees across multiple branches of a telecommunications company in Ecuador. Data were processed and analyzed using SPSS software for descriptive characterization and correlational analysis of variables and dimensions. Findings indicate that depersonalization is the primary dimension affecting burnout in this sector, as employees often internalize customer-related issues, resulting in negative consequences for both the workforce and the organization.

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Publication

Analysis of the Business Dimension in the Construction Sector in Ecuador: An Economic Approach

2024 , Vayas Ortega, Germania , Dayaneth Arroba-Naranjo , Ximena Morales-Urrutia , Diego Lara-Haro

The objective of this research work is to study the business size of the construction sector in Ecuador through the application of a panel data econometric model. It seeks to identify the factors that influence the growth of this sector. The study population is construction companies active in Ecuador, according to the ISIC F classification, in the period 2018–2021. A methodology is used that includes a descriptive analysis to establish the behavior of the sector variables, as well as a correlational analysis to measure the significance of these variables in relation to growth. In addition, a panel data model that applies the assumption of fixed effects is used to verify Gibrat’s Law, which establishes that all companies have the same probability of growing regardless of their size. In conclusion, a significant relationship was found between sales and business size and growth in the construction sector in Ecuador. However, Gibrat’s Law is rejected in this case study

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Organizational Commitment in Savings and Credit Cooperatives

2024 , Shaina Johanna Sisa , Espinoza Guano, Mónica , Vayas Ortega, Germania , Ximena Morales-Urrutia

With globalization and technological advancements, companies face changes that require a culture of continuous learning and adaptation. The changes effectively managing can determine an organization's success in a dynamic environment. Organizational Commitment (OC) is crucial as it measures employees' identification, belonging, and loyalty. In Ecuador, savings and credit unions and non-profit financial institutions decreased from 817 active entities in 2015 to 408 in 2023, functioning as an important source of employment. It is essential to determine the OC level and analyze its variables. Therefore, a bibliometric review was conducted to identify the scientific production on the subject, followed by a systematic review to substantiate and identify methods for measuring OC. The Meyer and Allen scale test was applied to 169 employees of a cooperative union. The data was processed using SPSS to perform a descriptive and correlational analysis with a non-experimental, cross-sectional design. The sample was evenly split between men and women, revealing connections between study dimensions and areas for improvement..

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Publication

Organizational Commitment in Savings and Credit Cooperatives

2024 , Shaina Johanna Sisa , Espinoza Guano, Mónica , Vayas Ortega, Germania , Ximena Morales-Urrutia

With globalization and technological advancements, companies face changes that require a culture of continuous learning and adaptation. The changes effectively managing can determine an organization's success in a dynamic environment. Organizational Commitment (OC) is crucial as it measures employees' identification, belonging, and loyalty. In Ecuador, savings and credit unions and non-profit financial institutions decreased from 817 active entities in 2015 to 408 in 2023, functioning as an important source of employment. It is essential to determine the OC level and analyze its variables. Therefore, a bibliometric review was conducted to identify the scientific production on the subject, followed by a systematic review to substantiate and identify methods for measuring OC. The Meyer and Allen scale test was applied to 169 employees of a cooperative union. The data was processed using SPSS to perform a descriptive and correlational analysis with a non-experimental, cross-sectional design. The sample was evenly split between men and women, revealing connections between study dimensions and areas for improvement..

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