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Rios Ponce, Marco
Technological Elements Affecting SMEs: A Bibliometric and Theoretical Review
Attrition Factors and Retention Strategies in Distance Higher Education
2025
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Vayas Ortega, Germania
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Espinoza Guano, Mónica
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Rios Ponce, Marco
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Suárez Pérez, Juan Carlos
In this study, a combined review of the technological elements that affect small and medium-sized enterprises (SMEs) is conducted as a first step towards new automation proposals through a theoretical and bibliometric analysis. The bibliometric review identifies research trends, leading countries such as the United Kingdom and China, and influential authors who stand out in the adoption of technologies in SMEs. The data shows an exponential growth in publications over the last two decades, highlighting the topic’s relevance in academic research. The theoretical review delves into the implementation of technological tools such as knowledge management, information and communication technologies, and the digitalization of business models to enhance operational efficiency and competitiveness. The study highlights how automation, artificial intelligence, and supply chain management have improved company performance by optimizing resources and reducing costs. However, barriers such as limited access to financing and a lack of technological skills persist. It is determined that SMEs must adopt a culture of innovation and leverage international collaboration to integrate emerging technologies, improve sustainability, and compete effectively in an ever-changing global market
2025
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Morales Molina, Tania
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Rios Ponce, Marco
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Núñez-Naranjo, Aracelly Fernanda
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Chaviano Quesada, Alejandro
Distance higher education faces significant challenges in student retention, affected by economic, academic, personal and technological factors. This study aims to identify the main causes of attrition and propose strategies to improve retention in this modality. Using a mixed approach, quantitative data from 3,835 students enrolled in a higher education institution in Ecuador were analyzed, complemented by qualitative interviews with administrative and teaching staff. The results revealed that economic (34.09%) and academic (27.79%) factors are the main barriers to retention, followed by family and personal problems (13.75%). In addition, limitations related to access and use of information technologies were identified, such as the lack of technological resources and the digital divide, which affect student performance. In conclusion, a comprehensive strategic plan is proposed that includes personalized tutoring, financial support, improvement of technological infrastructure and student welfare services. These strategies seek to reduce dropout, strengthen the educational experience and promote academic success in the distance learning modality.