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Improve the Efficiency of Online Grocery Deliveries - Advanced GPS-

2024 , Karen Navarro-Villatoro , Paula Ixcot-Hernández , Jadán Guerrero, Janio , Luis Pusey-Alvarado , Nelson Díaz-Alvarez

Summary-The growing demand for fast and accurate deliveries in e-commerce has driven the relevance of improving the efficiency of online shopping deliveries. This study analyzes the impact of advanced GPS technology on delivery times and customer satisfaction in Guatemala. Through a survey of 75 participating students from urban areas, online shopping patterns, perception of GPS accuracy, and the usefulness of real-time updates during the delivery process were investigated. The results show that, although participants are generally satisfied with the deliveries, GPS accuracy is crucial for the perception of service quality. In addition, there is a willingness to pay more for a service that includes advanced GPS, which shows a growing demand for accuracy and efficiency in deliveries. The adoption of this technology allows companies to optimize routes, reduce times and offer a more reliable delivery experience for the user. This study underscores the importance of implementing advanced technologies, such as high-precision GPS, to improve operational efficiency and customer satisfaction in the online grocery sector in Guatemala. However, the lack of geographical diversity in the sample limits the applicability of the results in broader contexts, an aspect that should be considered in future research.

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Publication

Advances and Challenges in Global Democratic Transformation: A Perspective on the Accessibility of Electronic Voting

2024 , Edy Cocón-Marroquin , Javier Ferrer-Morales , Luis Pusey-Alvarado , Jadán Guerrero, Janio

Electronic voting solutions are commonly considered as a tool to improve the efficiency of the electoral process, increase security, speed up the processing of results and facilitate the participation of people with disabilities. Despite these benefits, they face substantial challenges that require meticulous attention to ensure transparency in the elections, guarantee a universal, free, equal, secret and direct vote, and promote greater citizen participation. This paper presents a solution to the issue of secure and efficient voting systems through the development of a web-based platform. Leveraging cloud infrastructure and programming languages, the system incorporates unique voter identification keys generated through a hashing algorithm, concatenating various unique fields with a key sent via email to ensure vote integrity. Voters can verify their ballots within a specified timeframe to confirm successful registration and prevent tampering. Immediate vote counting is facilitated, enhancing the efficiency of the process. The system was evaluated at the Global Hispanic Parliament (GHP), a civil organization that aims to improve the lives of Hispanics around the world. The solution facilitated the democratic election and secret ballot of 78 representatives. In which 259 people participated to elect the representatives. Subsequently, a survey was conducted with a sample of 63 voters to evaluate their experience with electronic voting, obtaining positive responses in terms of the confidence generated by the process and the system.

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Publication

Advances and Challenges in Global Democratic Transformation: A Perspective on the Accessibility of Electronic Voting

2024 , Edy Cocón-Marroquin , Javier Ferrer-Morales , Luis Pusey-Alvarado , Jadán Guerrero, Janio

Electronic voting solutions are commonly considered as a tool to improve the efficiency of the electoral process, increase security, speed up the processing of results and facilitate the participation of people with disabilities. Despite these benefits, they face substantial challenges that require meticulous attention to ensure transparency in the elections, guarantee a universal, free, equal, secret and direct vote, and promote greater citizen participation. This paper presents a solution to the issue of secure and efficient voting systems through the development of a web-based platform. Leveraging cloud infrastructure and programming languages, the system incorporates unique voter identification keys generated through a hashing algorithm, concatenating various unique fields with a key sent via email to ensure vote integrity. Voters can verify their ballots within a specified timeframe to confirm successful registration and prevent tampering. Immediate vote counting is facilitated, enhancing the efficiency of the process. The system was evaluated at the Global Hispanic Parliament (GHP), a civil organization that aims to improve the lives of Hispanics around the world. The solution facilitated the democratic election and secret ballot of 78 representatives. In which 259 people participated to elect the representatives. Subsequently, a survey was conducted with a sample of 63 voters to evaluate their experience with electronic voting, obtaining positive responses in terms of the confidence generated by the process and the system.